Privacy policy
Privacy and Cookie Policy
This Privacy and Cookie Policy (“Policy”) is issued by RS CTA LLC, a limited liability company organized under the laws of the State of Florida, USA, doing business as “Nocturne”. This Policy applies to all users accessing or interacting with the website located at www.nocturne.us (“Website”, “Platform”, “we”, “our”, or “us”).
We are committed to safeguarding your privacy and ensuring transparency in the way we collect, use, and protect your personal information. This Policy outlines how we handle your data and how cookies are used across our platform.
Scope of this Policy
This Policy governs the collection, use, disclosure, and protection of personal data shared by users when interacting with our Website. It also provides information regarding the use of cookies and similar technologies that may be employed to enhance user experience. This Policy applies to all individuals accessing the Website, regardless of their country of residence.
Data Collection and Use
We may collect personal data when you create an account, place an order, subscribe to marketing communications, respond to surveys, contact us directly, or engage with our promotional content. The information we collect may include your name, email address, phone number, billing and shipping details, as well as technical data such as your IP address, browser type, and device identifiers. We do not store complete credit or debit card information. All payment transactions are processed securely by authorized providers.
The information collected is used for processing orders, improving our services, personalizing your experience, and for legitimate business operations such as analytics and marketing. Your data may also be used to comply with legal obligations or to fulfill our contractual responsibilities to you. In certain cases, we rely on your consent to process your data, particularly in relation to email marketing or cookie preferences.
Legal Basis for Processing
We process your personal data based on legal grounds that include the performance of a contract, compliance with applicable laws, our legitimate business interests, and your explicit consent where required. These bases ensure that our data processing activities are carried out responsibly and lawfully.
Data Sharing
Your data may be shared with our corporate affiliates, technology service providers, logistics partners, or professional advisers to the extent necessary for delivering our services and fulfilling legal or regulatory obligations. We do not sell, lease, or disclose your personal data to third parties for unrelated commercial purposes without your explicit permission. We may disclose information when required by law or when we believe such disclosure is necessary to protect our rights or the safety of our users.
Data Security
We implement commercially reasonable security measures to protect your data from unauthorized access, misuse, or loss. While we employ industry-standard technologies and protocols to maintain data integrity, no method of transmission or storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to request access to the personal data we hold about you, to request correction or deletion, to object to processing, or to withdraw your consent. You may also have the right to restrict how we use your information or to request data portability. To exercise your rights, you may contact us at wecare@nocturne.us or via WhatsApp at +1 (754) 233-3412 between 10:00 AM and 7:00 PM EST.
Use of Cookies and Similar Technologies
We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, personalize content, and deliver targeted advertisements. Cookies allow us to remember your preferences and improve site performance. By continuing to use our Website or by selecting “Accept” on our cookie banner, you consent to the placement of cookies as described in this Policy. You may manage or revoke your cookie preferences at any time through your browser settings or via the cookie settings panel.
International Data Transfers
As a company based in the United States, we may transfer your data to and from the U.S. or other countries where our service providers operate. When required by data protection regulations, such transfers are protected by contractual clauses or other appropriate safeguards to ensure the safety of your information.
Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws. Once your information is no longer needed, we securely delete or anonymize it.
Updates to this Policy
We may update this Policy from time to time to reflect changes in legal or operational requirements. Any modifications will become effective upon posting the revised Policy on this page. We encourage you to review this Policy periodically to stay informed about how we protect your data.
Contact Us
If you have questions or concerns regarding this Policy, please contact our data protection team at wecare@nocturne.us or reach us on WhatsApp at +1 (754) 233-3412. We are available daily from 10:00 AM to 7:00 PM EST.